jabaje Terms and Conditions

These Terms and Conditions ("Terms") apply to the use of the jabaje platform. By accessing the jabaje website or mobile service, you agree to be bound by all provisions of these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

jabaje reserves the right to amend these Terms at any time. Continued use of the platform after any amendment will be considered your acceptance of the revised Terms. We therefore encourage you to check this page regularly.

The key terms used in these Terms are defined below:

• "Platform" means the jabaje website, mobile version and all services operated under it.
• "User" or "Member" means any person registered on jabaje.
• "Account" means each user's individual registered account.
• "Bonus" means any welcome bonus, cashback, free spins or other promotional benefit offered by jabaje.
• "Wagering Requirement" means the total amount that must be wagered in order to make bonus funds eligible for withdrawal.
• "Service" means slots, live casino, cricket betting and other gaming activities provided through jabaje.

The following conditions must be met to use the jabaje platform:

• You must be 21 years of age or older.
• You must be a resident of a jurisdiction where online gaming is legally permitted.
• Each individual may create only one account.
• All information you provide must be completely truthful, accurate and up to date.
• Creating or operating an account using any automated system, bot or third-party software is prohibited.

3.1 Registration

At the time of registration you must provide a valid mobile number, email address and password. It is your responsibility to notify jabaje support without delay if any of the information you provided changes.

3.2 Password Security

Keeping your login credentials confidential is entirely your responsibility. Never share your password with any third party. If you notice any unauthorised access or suspicious activity on your account, inform jabaje live chat support immediately.

3.3 Account Suspension or Closure

jabaje reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms
• Proven fraudulent activity
• Suspicion of money laundering or illegal transactions
• Operating multiple accounts
• Exploiting a technical error in any game or bonus system

The table below summarises the key payment information for jabaje:

4.1 Deposit Terms

• Every deposit transaction must be made from a payment account registered in your own name.
• Deposits from third-party accounts or unknown sources are not accepted.
• If a transaction fails due to a technical issue, please contact jabaje via live chat.

4.2 Withdrawal Terms

• Identity verification must be completed before submitting a withdrawal request.
• The applicable wagering requirement must be met before bonus funds can be withdrawn.
• In the event of suspicious activity, jabaje reserves the right to hold a withdrawal and conduct an investigation.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000. A deposit of ৳10,000 earns the maximum bonus of ৳8,000, giving a total balance of ৳18,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager a total amount equal to 20 times the bonus before the bonus funds become eligible for withdrawal. If the applicable terms change after a bonus has been claimed, the terms in place at the time of claiming will continue to apply.

5.3 General Bonus Rules

• Each promotional offer may have its own specific terms and conditions.
• Bonus benefits are for genuine players only — if bonus abuse is found, the bonus will be cancelled immediately.
• Multiple people on the same device, IP address or household may not claim the same bonus more than once.
• jabaje reserves the right to modify, suspend or cancel any promotional offer at any time.
• There may be restrictions on placing bonus wagers on certain games.

jabaje's VIP program has four tiers. The weekly cashback rate differs at each tier. Members can progress to higher tiers step by step through regular gaming activity.

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

Cashback is credited to your account at a set time each week. jabaje may update the cashback amount and process details at any time. The criteria for determining VIP tier are at the discretion of jabaje.

7.1 Fair Play Policy

All games on the jabaje platform are conducted in accordance with fair play principles. Random Number Generator (RNG) technology is used to determine game outcomes. If any member attempts to manipulate a game result, their account will be closed immediately and all balances may be forfeited.

7.2 Technical Issues

If a game result is disputed due to a technical error, the decision of jabaje will be considered final. Any winnings arising from a technical error will not be considered valid.

7.3 Prohibited Activities

• Playing games using bots, scripts or automated software.
• Playing using another member's account.
• Attempting to hack or gain unauthorised access to a game provider's system.
• Bonus abuse or chip dumping through coordinated strategies.
• Offensive behaviour or harassment toward other players.

jabaje places the highest priority on responsible gaming. We believe gaming is a form of entertainment, not a source of income. To protect our members we offer the following:

• The ability to set deposit limits.
• A self-exclusion facility.
• The option to request account suspension for a set period.
• Guidance on seeking professional advice for gaming-related problems.

Personal information collected when you register with jabaje is stored with complete confidentiality. All data is kept secure using SSL encryption technology. Your information is not sold or transferred to any third party. However, information may be provided at the request of authorities in cases of legal obligation or fraud investigation.

To learn more about our privacy practices, please read the Privacy Policy page.

jabaje provides its services on an "as is" basis. jabaje will not be liable in the following circumstances:

• Issues caused by loss of internet connection.
• Games being interrupted due to a technical fault on your device.
• Disruption to the service of a third-party game provider.
• Service being unavailable due to natural disaster or unforeseen circumstances.
• Account damage resulting from unauthorised third-party access (where caused by your own negligence).

In any circumstance, jabaje's maximum liability will be limited to the value of the specific transaction in question.

In the event of any dispute relating to these Terms or jabaje's services, please first try to contact jabaje directly. Our support team is available in Bengali via 24/7 live chat.

For written complaints, please email: [email protected]

After receiving a complaint, jabaje will investigate and endeavour to provide a resolution within a reasonable time. If a mutually agreed resolution cannot be reached, the matter will be settled in accordance with applicable law.

jabaje reserves the right to revise, amend or update these Terms and Conditions at any time. Revised terms will take effect as soon as they are published on this page. For significant changes, jabaje will endeavour to notify members by email or in-app notification, though this is not an obligation of jabaje.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. These Terms constitute the entire agreement between the member and jabaje and replace all prior oral or written discussions.