jabaje's Privacy Policy

jabaje ("we", "our", "platform") is an online gaming service operated for users in Bangladesh. This privacy policy explains what information we collect when you visit the jabaje.cam website or create an account, why we collect it, how we store it, and under what circumstances we share it with third parties.

This policy applies to all jabaje services, pages, mobile versions, and related communication channels. By using our services, you are considered to have read, understood, and agreed to this privacy policy. If you do not agree to these terms, please refrain from using our services.

jabaje is for users aged 21 and above only. We do not intend to collect information from minors. If we learn that information from a minor has been collected by mistake, we delete it immediately.

jabaje may collect information from various sources. That information is described in detail below:

Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address (for account registration and communication)
• Mobile number (for transaction verification and security)
• National ID or passport information (for identity verification where applicable)
• Residential address (where required)

Financial Information

• Payment method details: partial information relating to bKash, Nagad, Rocket, or bank account numbers
• Transaction history — records of deposits and withdrawals
• We never store full card or account numbers

User Behavior and Technical Information

• IP address and device identifier information
• Browser and operating system type
• Pages visited and time spent on the site
• Game play history and preference patterns
• Session information stored via cookies and local storage

jabaje uses the information you provide and that we collect for the following purposes:

1. To create, verify, and manage accounts
2. To process deposits, withdrawals, and complete financial transactions
3. To carry out identity verification required for fraud and money laundering prevention
4. To ensure the security of your account
5. To provide bonuses, promotions, and VIP benefits
6. To improve site functionality and personalize the user experience
7. To fulfill legal obligations
8. To provide customer support services
9. To monitor responsible gaming and provide assistance where needed

We never sell your information to marketing or advertising agencies. Information is shared with third parties only in the limited circumstances described below.

jabaje uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help our site remember your preferences and manage sessions.

Types of Cookies

• Essential cookies: Required for storing login sessions, security tokens, and language preferences. The site cannot function properly without them.
• Functional cookies: Used to remember your previous preferences and deliver a personalized experience.
• Analytical cookies: Anonymous statistical data collected to understand site traffic and user behavior.

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect some site functionality.

jabaje does not generally share your information with third parties. However, information may be shared in the following limited and specific circumstances:

Payment Processors

Financial information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and bank transfers. These organizations are governed by their own privacy policies.

Legal Obligations

If it becomes necessary to provide information in response to a legal process, court order, or a legitimate request from a regulatory authority, jabaje will be obliged to supply information in compliance with the law.

Technology and Service Providers

Limited technical information may be provided to hosting, security, and analytics service providers used to operate the site. They work on behalf of jabaje and are not permitted to reuse the data.

Fraud Prevention

The minimum necessary information may be shared with industry-standard verification services to prevent money laundering or fraud.

jabaje follows industry-standard security technologies and practices to protect your information. The key elements of our security framework are:

• SSL Encryption: All data exchanged between the website and your device is protected by TLS/SSL encryption.
• Secure Data Storage: Personal information is stored in encrypted databases with no unauthorized access.
• Access Control: Only authorized staff can access the necessary data, and all access is logged.
• Regular Security Testing: Regular security audits and tests are conducted to identify system vulnerabilities.
• Firewall and Intrusion Prevention: Advanced firewalls and intrusion detection systems prevent unauthorized access.

Even so, it is not possible to guarantee 100% security on the internet. If you notice any suspicious activity, please notify us immediately at [email protected].

jabaje stores your information only for as long as necessary. The core principles of our retention periods are described below:

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for a set period after account closure based on legal and regulatory requirements.
• Information related to fraud prevention may be retained for a longer period.
• Information that no longer serves any legal or business purpose is deleted securely.

As a user of our platform, you have the following rights over your own information:

Right to Access

You may request a copy of the information we hold about you at any time.

Right to Rectification

You have the right to request correction if the information we hold about you is incorrect or incomplete.

Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in relation to marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable time.

jabaje's services are intended solely for individuals aged 21 and above. We do not knowingly collect or store any information from minors.

We verify age during the registration process. If a parent or legal guardian learns that a minor's information has inadvertently entered our database, they may contact [email protected] — we will promptly delete that information and close the account.

jabaje.cam uses certain third-party services, such as payment gateways and game software providers. These organizations have their own privacy policies and handle information according to their own policies. jabaje is not responsible for the data collection or usage practices of these third parties.

Our game portfolio includes games from Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, and other providers. These providers may process limited information as required to operate the games.

jabaje reserves the right to amend this privacy policy at any time. For significant changes, we will send a notification to your registered email address or publish a clear notice on the site.

The updated policy will take effect from the date it is published. Continued use of the site after any changes means you have accepted the new policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali on the website

We are always committed to protecting your information and take any concerns you have seriously. Your trust and confidence in jabaje is our most valuable asset.