🛡 Responsible Gaming

jabaje — Safe and Responsible Gaming

We believe gaming should be a form of entertainment, not a source of stress. jabaje is committed to your protection.

What is Responsible Gaming?

Online gaming has become a popular form of entertainment in Bangladesh. jabaje always wants every player to enjoy a fun and controlled experience. Responsible gaming means playing with awareness — understanding your financial limits, managing your time, and seeking help when you need it.

jabaje's commitment to responsible gaming is not just words — it shows in action. We provide you with the tools and information to keep you in control at all times. From deposit limits to self-exclusion — jabaje is here for you.

Remember, gaming is a form of entertainment, not a reliable source of income. If you ever feel that gaming is having a negative impact on your daily life, contact us right away.

Your Protection Tools

jabaje gives you a complete responsible gaming toolkit — entirely in your control.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A 24-hour cooling-off period applies if you want to increase the limit. The minimum deposit at jabaje is just ৳100.

Time-Out

You can temporarily pause your account for a set period — from 24 hours up to a few weeks. You will not be able to log in during this time, but your account will be reactivated automatically when the period ends.

Self-Exclusion

If you want to take a long-term break, choose self-exclusion. With this option, your account will remain inactive for a minimum of 6 months up to permanently. During an active self-exclusion we will not send you any promotional emails.

Loss Limit

Set a maximum loss limit for a given period. When you reach this limit, your session will end automatically. This is an effective way to protect your budget.

Reality Check

Pop-up notifications at regular intervals will remind you how long you have been playing and how much you have spent. This helps you stay aware and take a break at the right time.

24/7 Bangla Support

jabaje's live chat support is available fully in Bengali, seven days a week, 24 hours a day. If you have any concerns about gaming, our skilled team will guide you in the right direction.

Warning Signs of Problematic Gaming

If any of the following apply to you, it is time to seek help. Remember, asking for help is not a sign of weakness — it is a sign of courage.

Spending Beyond Your Budget

Are you spending more money than your set budget and telling yourself each time that you will win the next one?

Chasing Losses

Are you placing bigger bets to recover money you have lost? This can create a dangerous cycle.

Hiding from Family and Friends

Are you keeping your gaming habits secret from family or the people close to you?

Neglecting Daily Responsibilities

Are you skipping or avoiding work, studies, or family responsibilities to play?

Emotional Distress

Do you feel restless, angry, or anxious when you are unable to play?

Debt or Financial Hardship

Are you borrowing money for gaming or finding yourself in financial difficulty?

Top Tips for Safe Gaming

Play Only with Your Entertainment Budget

Set aside a fixed portion of your monthly budget for entertainment and play only with that amount. Never use money meant for rent, food, or other essential expenses.

Set a Time Limit

Decide on a time limit before each session and stop playing when that time is up — whether you are winning or losing. jabaje's Reality Check feature will help you with this.

Keep Gaming in a Fun Place

Gaming is not a substitute for other activities in life — keep it as one form of entertainment alongside time with family, exercise, socialising with friends, and your own hobbies.

Do Not Play on Impulse

Do not play when you are upset, angry, stressed, or under the influence of alcohol. Your ability to make decisions is reduced in these states and the risk of significant losses is higher.

Tell Your Loved Ones

Talk openly with family or trusted friends about your gaming habits. They can observe your situation from the outside and offer a clearer perspective.

21+

21+ Age Verification Policy

jabaje is a platform for those aged 21 and above only. Age verification is mandatory at registration. We confirm identity through the national identity card or other official documents.

If a minor you know attempts to access this site, please inform our support team. We will take action immediately.

To protect minors, keep parental controls active on your device and do not share your jabaje account password with anyone.

Where to Get Help?

If you are experiencing gaming problems, do not face them alone. jabaje support and professional organisations are here for you.

jabaje Live Chat

Contact our live chat support in Bengali 24/7. Our skilled team will help you immediately with setting deposit limits, time-outs, or self-exclusion.

Help by Email

Write to us at [email protected] to share details about your concerns or request. We will respond as soon as possible and keep your information confidential.

Responsible Gaming FAQ

Log in to your jabaje account and go to Account Settings, then find the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits. You can also contact our 24/7 live chat support for direct help.

Yes. When you activate self-exclusion, any withdrawable balance in your account will be returned to your registered payment method. Please contact our support team for assistance with this.

A time-out is a short-term break — from 24 hours up to a few weeks — that lifts automatically when the period ends. Self-exclusion is a long-term solution — from a minimum of 6 months up to permanent — which requires a new application to lift, and a cooling-off period applies. For serious issues, self-exclusion is the right choice.

jabaje is for adults aged 21 and above only. Age and identity verification is mandatory at registration and at withdrawal. If a minor gains access, the account will be closed immediately.

No. Each user at jabaje may have only one account, and it may only be used by the account holder. Using another person's identity or account is a violation of jabaje's terms and conditions and may create legal complications.

In Bangladesh, the National Institute of Mental Health (NIMH) and various non-governmental counselling organisations provide support for gaming addiction. You can also contact the mental health department of your nearest government hospital. The jabaje support team can also help point you to the right organisation.